Kathmandu, April 19
Internet service providers of the country have said they will not cut off connections to their consumers even if they fail to pay the bills due to lockdown restrictions only in specific cases.
They say the consumers who are old, alone at home and who have physical disabilities will have uninterrupted service during this period if they do not have anyone to assist them at home. Other consumers will have to pay the bills online, according to a decision made by the Internet Service Provider Association of Nepal.
Earlier, the government had urged the ISPs to provide the uninterrupted service during the lockdown even if the consumers fail to pay. In response to the instruction, the ISPAN wrote a letter to the Nepal Telecommunications Authority specifying its conditions for continuing the service.
The ISPAN president Bhoj Raj Bhatta says the ISPs decided to be selective as they also have to pay their staff working during this period.
