How to check utility bills online in Nepal?

The rate of coronavirus infection is increasing day by day. During these times, you will not want to make close physical contact with anyone but only those who you trust as healthy. Because of this reason, places like the billing counters, where there are queues of people, are the worst place you can go.

But, if you need to check your bills but do not want to risk getting coronavirus, you can check bills and pay them from the comfort of the home. This will not only save you lots of time that is wasted during the trip to the billing station and the queue time, but this will also allow you to check, and pay bills on the go wherever and whenever you want. These are the ways you can check utility bills online.



Unlike other bills, you cannot guess and pay your electricity bills like TV or internet that charges you a fixed amount every month because you pay based on the amount you use. But, you can check your electricity bills by going to the official website of the Nepal Electricity Authority.

On the website, click on a bright red box in the middle of the screen called ‘bill payment inquiry’ and you are redirected to another website.

Then, it is just as simple as filling up information and getting your bill. You will have to enter your location, SCNo., your consumer ID and the time period of the bill. Then you will have to click ‘generate’ and it will send you to a page where you can see all your billed amount and date of it.

After lockdown, the NEA launched a totally different website to let the consumers update their own meter readings. In the website, you have to click of Self Meter Reading tab and it will direct you a different page. Here, first register with your name, email, mobile no and password. Then fill out the form with all your details and then update your bill for the month by clicking on ‘check’. It will be open for a week after the day of your meter check [you can confirm the date on your SCNo.] After this you can continue to pay from online payment gateways.



Nepal Telecom

To pay the bill of Nepal Telecom, all you have to do is visit the website. You can view a page where you need to fill your service name (GSM, CDMA, etc). Then, enter your month for payment and your phone number. Enter your PUK number or A/C number for PSTN phone, then click ‘check bill’. Then you will receive all the data you need to know the amount required to check the bill.


Similarly, for Vianet, go to the company’s website then log in using your username and password provided by the company. Check your unpaid bills from the list of bills and there it shows you your all unpaid bills for the service.

The mobile app of Vianet also gives you details for the bills.

Worldlink and Subisu

You can check the bills of Worldlink and Subisu on e-Sewa. Login to your e-Sewa app and click on the internet bill. Choose your internet service then enter your id or phone number. Then click on proceed then you can see the required amount to be paid.

Worldlink also has a mobile app that shows you the bill information.



Very much like electricity bills, landline bills are also charged based on the usage; they are not fixed. But, not to worry, checking bill for landlines is very simple. All you have to do is SMS: type CB*phone number (which should contain the area code with 0) and send it to 1415. Then, you will get the SMS reply from the NTC with the bill. You can also check your landline bills using the landline itself (which is called PSTN bill system).

You have to dial 1606 from your landline phone and after several announcements, you have to press 1 or 2 and pick a language of your preference; press 1 once again to get the bill amount; and one more time to learn about the balance you racked up in a specific month or can learn about your total pending bills by directly pressing 2 on your phone set, skipping the long process.



For your water bills, there is not any official website that allows you to do so.

However, you can check your bills every easily by using e-wallet platforms. All you need to have is a Khalti or e-Sewa account. First, you need to go to the ‘Khanepani bill payment section’ on the app or the website. After that, you need to select a counter for your location. After you have selected the correct counter, you have to enter your customer ID. You can either pay the bill of the respective month or all time. Then, click ‘search’. After doing this, you are presented with the amount you will need to pay and can proceed with the transaction.



Unlike most of the above-mentioned utility bills, paying TV bills gets slightly complicated because each TV service provider has a different website where you check and pay your bills online. But, you can also use platforms like e-Sewa or Khalti to pay your bills. Paying your bills via e-Sewa and Khalti is fast and efficient because you do not have to search for the official website of your TV provider. And because most of the utility bills can be paid via that same platform, the payment process for utility bills will not be confusing.

To pay via such platforms, first, you need to go to either the website or app of Khalti or e-Sewa. Then go to ‘TV payment’ and, choose your provider. After you choose your TV provider, enter your customer ID and press ‘proceed’. The billed amount will be shown and you can either proceed with the payment or choose to pay another time.

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